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Lifetime Diamond Club Terms and Conditions

All Lifetime Diamond Memberships require a minimum one-year contract. Warranties will remain in effect through credit card loss or transfer, provided the transfer is made within 30 days of missed billing and charges are brought current. Cancellation of credit source or failure to bring charges current after 30 days will result in the termination of all warranties. We offer a warranty on most fixtures provided and installed by The Pipe Doctor. Any eligible fixture that fails to perform as designed will be repaired or replaced at no charge for as long as the Club membership is maintained. Failure of fixtures through abuse, misuse, neglect, vandalism, freezing, or earthquake will not be covered. The results of ordinary wear and tear, such as scratches and blemishes, will not constitute cause for replacement. Filter changes for water-treatment products will be charged at normal Club rates, whereas manufacturers or a lifetime warranty covers filter systems.

We must inspect your plumbing system at least once a year to maintain warranties on eligible fixtures. During this visit, your technician will make necessary adjustments, repairs, or replacements of eligible fixtures at no cost. It is the responsibility of the Club member to schedule this inspection. Your valid email address will allow us to send reminders to schedule this visit and communicate cred-card processing errors should they occur. Fixture installations must comply with local codes. Other conditions may be required for eligibility as determined by your technician. These conditions may include but are not limited to installing emergency shutoff valves, a pressure-reducing valve, and waste or potable water-line repairs. There is no warranty on winterizing or de-winterizing. Maintenance or alteration of eligible fixtures by anyone other than The Pipe Doctor technician may void the warranty.