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Frequently Asked Questions


Ask The Pipe Doctor...

Most emergencies happen as a result of neglected maintenance. You can save money and aggravation by taking a look around your plumbing and heating systems each week. Check for any obvious dripping or corrosion. When these things appear, have them taken care of without delay. This can prevent further damage to your lines, as well as water damage to your home or business.

Your heating system should have an annual cleaning and checkup. This is a service that we provide. Your annual check should include an inspection of the safety valves and controls to ensure they are working properly. Keeping things clean and maintained is the first step to longevity and trouble-free/emergency-free service. The Pipe Doctor also offers a free full home evaluation of your heating and plumbing systems with every paid service.

On Cape Cod, hot water heaters usually last between 7 and 10 years. Some last more than 20 years, but that is not the norm. You can increase the life by having the sediment flushed out on an annual basis, a service our plumbing company offers.

It is very important to know where your main shut-off valve is before you have an emergency. Make sure you also can access it easily and know how to shut it off. Also, make sure it works properly. If you have an old knob-type valve, it would be a good idea to have it replaced with a new lever-type ball valve. These valves only require a one-quarter turn, allowing for easy turnoff. Our contractor happily installs these for you.