Cape Cod, MA
When you call The Pipe Doctor due to a pipe burst, the first step is to turn the water off quickly. Typically, a main valve can be found outside, likely along an outside wall. This main valve might also be near the street or sidewalk, although you may need a special tool to turn it off. This main valve is often in a buried box with a cement or metal lid.
Additionally, as part of our service, we tag the main and shut-off valves so that should you experience a water leak, you can quickly locate the appropriate shut-off valve for the section of the pipe or your main water valve to turn off the entire house.
If you can’t turn the water off, notify us immediately so that one of our trained professionals can provide help on the phone or in person.
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